Your Partners in Health

We understand your time is precious and you have many priorities, including your health. We provide the following information to make your interaction with our office as pleasant and efficient as possible.

Appointments

Women’s Health Care currently accepts new patients. We see all patients by appointment.

We will make every effort to honor your appointment, and we appreciate your understanding when emergency situations and surgical delays arise, or when deliveries take longer than expected. If we are running behind schedule by more than 20 minutes, we will ask if you prefer to wait or reschedule.

If you are unable to keep an appointment, please notify us as soon as possible, preferably at least 24 hours in advance, so that we may offer this time to another patient.

Emergencies

If you have an emergency during office hours, call us at 503-435-2020 or toll free 1-866-852-2020. If your emergency arises when the practice is closed, call 1-800-550-0957, and the answering service will page the provider on call.

If you feel you cannot safely wait for a return call, go directly to the nearest emergency room or call 911.

Prescriptions Refills

Keeping track of your medication and calling your pharmacy for refills about a week in advance will help ensure that you do not run out of your prescription. All prescriptions require at least one visit a year so your care provider can evaluate your current health and continued need for medication. Depending on your condition, you may need to schedule more frequent visits.

Submit requests for prescription refills directly to your pharmacy.

Laboratory and Tests

All test results will be reviewed by your care provider, and you will be notified of all results, no matter the outcome. Your provider will discuss any abnormal results of routine tests with you, usually at a follow-up appointment. If you have been scheduled for procedures including biopsy, ultrasound or x-rays, you will automatically be scheduled for a follow-up visit to discuss findings and recommendations.

The laboratory, hospital, and radiologist will bill you separately for their services.

Insurance and Billing

Women’s Health Care participates in most managed care plans. If we have your billing information, we will automatically bill your insurance company for you.

Most insurance plans do not require a referral for annual well-woman exams or obstetrical care. However, to avoid any insurance concerns, please familiarize yourself with your benefits and the requirements of your plan, including whether you need to obtain a referral from your primary care physician to see one of our providers.

For delivery, surgery, or other non-routine treatment, we will contact your insurance company to obtain preauthorization and provide you with an estimate of your coverage and out-of-pocket costs.

We require payment at the time of service for those patients who do not have health insurance.

For your convenience, we do accept Visa and MasterCard. We also accept Care Credit, a revolving medical credit, as an option to pay for your out-of-pocket portion.